Operator and Licence Details

Who runs spinaconda.app, under which Curaçao licence, and how a complaint moves from first contact to escalation.

Legal Information for Spinaconda Casino

Operator of the Site

Spinaconda is operated by Verdant Reef Gaming N.V., a company registered in Curaçao with its registered address at Kaya Grandi 22, Willemstad, Curaçao. The operator has run the site under the Spinaconda brand since 2023. Canadian law does not require a statutory imprint, so this page serves as the legal information page, and all correspondence goes to [email protected].

Spinaconda is an offshore operation and is not registered with, licensed by or supervised by any Canadian provincial regulator, including the Alcohol and Gaming Commission of Ontario and iGaming Ontario. Because gambling in Canada is regulated province by province, protections available to customers of provincially authorized operators do not apply here, and it is up to each player to check that using the site is allowed where they live.

Responsibility for Content and Handling of Complaints

Verdant Reef Gaming N.V. is responsible for the editorial content of spinaconda.app, including the bonus descriptions, payment information and game pages. If you find a statement that is inaccurate or out of date, write to [email protected] and name the page. We review reports within 5 business days and correct confirmed errors.

To file a complaint, email [email protected] with the subject line Complaint, your account email address, the date of the event and what outcome you expect. We acknowledge the complaint within 3 business days and send a reasoned reply within 14 days. If the reply does not settle the matter, you may ask for a second review by a member of the team who did not handle the first one. A player who remains dissatisfied can refer the dispute to the Curaçao Gaming Control Board, which issued our licence. We have not named an independent alternative dispute resolution body.

Licence and Regulator

The licence is issued by the Curaçao Gaming Control Board under Licence No. 8048/JAZ2023-041, held by Verdant Reef Gaming N.V. It covers the online casino offer of slots, live casino, table games and crash games from the providers listed on the site. The licence is displayed in the site footer.

ItemDetail
Licence holderVerdant Reef Gaming N.V.
RegulatorCuraçao Gaming Control Board
Licence number8048/JAZ2023-041
Registered addressKaya Grandi 22, Willemstad, Curaçao
Account currencyEUR

The layout, text, logos and images of spinaconda.app belong to the operator and may not be copied, scraped or republished without written permission. Names, logos and artwork of games and studios, including Pragmatic Play, NetEnt, Evolution Gaming, Play’n GO, Hacksaw Gaming, Nolimit City, Push Gaming, Microgaming, Thunderkick, Spribe and BGaming, remain the trademarks of their owners and appear here under provider agreements. Screenshots shown on the site are provided to illustrate the interface.

The site may link to third-party resources, such as problem gambling support organizations. We do not control those websites, are not responsible for their content, availability or privacy practices, and a link is not an endorsement of everything published there.

Contact Details

Email: [email protected]. Postal correspondence can be addressed to Verdant Reef Gaming N.V., Kaya Grandi 22, Willemstad, Curaçao. Live chat is available on spinaconda.app around the clock across Canadian time zones, but legal notices and formal complaints should be sent by email so that they carry a record.